Privacy Policy

Last Updated: September 4, 2026

1. Introduction

Welcome to Ashley Reid

I respect your privacy and am committed to protecting the personal information you share. This Privacy Policy explains how I collect, use, disclose, store, and protect personal information when you visit www.ashleyreid.ca (the “Website”), subscribe to my newsletter, contact me, download resources, purchase products or services, or otherwise interact with me.

By using this Website, you acknowledge the practices described in this Privacy Policy.

I am based in British Columbia, Canada, and handle personal information in accordance with applicable Canadian privacy laws, including British Columbia’s Personal Information Protection Act (PIPA), where applicable.

2. Personal Information I Collect

The information I collect depends on how you interact with the Website.

Information You Provide to Me

You may voluntarily provide personal information when you:

  • Subscribe to my email newsletter

  • Complete a contact form

  • Send me an email

  • Download a free resource

  • Join a waitlist

  • Complete a survey or questionnaire

  • Purchase a digital product, template, guide, course, or other resource

  • Respond to an email or marketing communication

  • Otherwise communicate with me

This information may include:

  • Your name

  • Email address

  • Billing information

  • Purchase or transaction information

  • Information you include in forms or messages

  • Newsletter preferences

  • Other information you voluntarily choose to provide

Please do not provide sensitive personal information through the Website unless it is specifically requested and necessary.

Information Collected Automatically

When you visit the Website, certain information may be collected automatically through Squarespace, cookies, analytics tools, and similar technologies.

This information may include:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • General geographic information

  • Pages viewed

  • Referring website or source

  • Links clicked

  • Website searches

  • Date and time of visits

  • How you interact with the Website

I use this information to operate the Website, understand how visitors use it, improve my content and resources, troubleshoot problems, and evaluate Website performance.

3. How I Use Your Information

I may use personal information to:

  • Operate and maintain the Website

  • Provide requested resources, products, or services

  • Process and manage purchases

  • Deliver digital products

  • Respond to questions and messages

  • Provide customer support

  • Send newsletters and email communications you have requested

  • Send marketing communications where you have provided appropriate consent

  • Manage email subscriptions

  • Understand how visitors use the Website

  • Improve my content, products, services, and Website experience

  • Maintain the security and integrity of the Website

  • Prevent fraud, misuse, or unauthorized activity

  • Maintain appropriate business and transaction records

  • Comply with legal, tax, accounting, or regulatory obligations

  • Enforce my applicable terms and policies

I aim to collect only the personal information reasonably necessary for the purposes for which it is collected.

4. Email Newsletter and Marketing

If you subscribe to my newsletter, I may collect information such as your name and email address.

My email newsletter and email marketing is managed using Kit.

Information submitted through newsletter forms may therefore be processed by my email service provider for purposes such as managing my subscriber list, delivering emails, and providing email performance information.

I will send marketing emails where I have an appropriate basis to do so, including where you have provided consent.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included at the bottom of my marketing emails.

Unsubscribing from marketing communications does not necessarily prevent me from sending non-promotional messages that may be necessary to complete a transaction, provide a product you purchased, or respond to a request.

5. Purchases and Digital Products

I may offer digital products or other paid resources through the Website.

If you make a purchase, information may be collected that is necessary to process your order, such as:

  • Name

  • Email address

  • Billing information

  • Products purchased

  • Transaction details

Payments may be processed by third-party payment processors. I generally do not directly receive or store your complete payment card information when payments are handled by a third-party payment processor.

Your information may also be processed by Squarespace and other service providers necessary to complete and manage your transaction.

I may retain appropriate transaction records for business, accounting, tax, fraud-prevention, and legal purposes.

6. Squarespace

This Website is hosted using Squarespace.

Squarespace may process information about Website visitors in order to provide hosting, security, analytics, e commerce, and other Website functionality.

Depending on the features enabled on this Website, Squarespace may process information such as:

  • IP addresses

  • Browser information

  • Device information

  • Website activity

  • Pages visited

  • Clicks and interactions

  • Referring websites

  • Transaction-related information

Squarespace’s handling of information for its own purposes is governed by its own privacy policies.

7. Cookies and Similar Technologies

This Website may use cookies and similar technologies.

Cookies are small files stored on your device that can help websites function, remember preferences, measure Website usage, and provide other features.

I may use:

Essential cookies
These cookies help the Website function properly and may be necessary for features such as security, navigation, checkout, and Website preferences.

Analytics cookies
These cookies help me understand how visitors use the Website so I can improve its content, functionality, and performance.

Functional cookies
These cookies may remember certain choices or enable additional Website features.

Marketing cookies
If marketing or advertising tools are added to the Website, cookies or similar technologies may be used to measure campaigns or provide relevant marketing, subject to applicable consent requirements.

Where available, you can use the cookie consent tools to manage your cookie preferences.

You may also be able to control cookies through your browser settings. Disabling certain cookies may affect how some parts of the Website function.

8. Analytics

I may use Squarespace Analytics and potentially other analytics services to understand Website traffic and usage.

Analytics information may include information about:

  • Your browser, network, and device

  • Your IP address

  • Pages you visit

  • How you arrived at the Website

  • Links you click

  • Searches performed on the Website

  • Scrolling and other interactions

  • Dates and times of Website activity

I use this information primarily to understand Website performance and improve my content and visitor experience.

9. How I Share Personal Information

I do not sell or rent your personal information.

I may disclose or provide access to personal information to service providers that help me operate my Website and business.

Depending on the services I use, these providers may include:

  • Squarespace

  • Kit or another email marketing provider

  • Payment processors

  • E commerce providers

  • Website analytics providers

  • Cloud storage providers

  • Accounting or bookkeeping providers

  • Professional advisers

  • Other technology providers necessary to operate the Website and business

These providers may process information on my behalf or according to their own applicable privacy obligations.

I may also disclose personal information when reasonably necessary to:

  • Comply with applicable laws or legal processes

  • Respond to lawful requests from authorities

  • Protect my legal rights

  • Protect the safety or security of my Website, business, users, or others

  • Investigate suspected fraud, misuse, or security incidents

  • Complete a business transaction such as a sale, merger, restructuring, or transfer of assets, subject to applicable law

10. International Processing and Storage

Some of the third-party services I use may process or store information outside British Columbia or outside Canada, including in the United States or other countries.

As a result, personal information processed outside Canada may be subject to the laws of the country where it is processed and may be accessible to courts, law enforcement, or government authorities in accordance with those laws.

11. Data Retention

I retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected and to satisfy applicable business, legal, accounting, tax, security, and regulatory requirements.

Different types of information may therefore be retained for different periods.

For example, transaction information may need to be retained for accounting or tax purposes, while newsletter information may generally be maintained until you unsubscribe or I otherwise remove it, subject to any records I need to retain to document your preferences or comply with legal requirements.

When personal information is no longer reasonably required, I may securely delete, destroy, or anonymize it, subject to applicable law.

12. How I Protect Your Information

I take reasonable administrative, technical, and organizational measures designed to protect personal information under my control from risks such as unauthorized access, collection, use, disclosure, modification, loss, or destruction.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

For this reason, I cannot guarantee the absolute security of information transmitted through or stored in connection with the Website.

13. Your Privacy Rights

Depending on applicable law and the circumstances, you may have rights regarding your personal information.

These may include the right to:

  • Ask whether I hold personal information about you

  • Request access to personal information I hold about you

  • Request correction of inaccurate or incomplete information

  • Withdraw consent to certain uses of your personal information, subject to legal or contractual restrictions and reasonable notice

  • Ask questions about how your personal information is collected, used, or disclosed

  • Make a complaint or raise a concern about my privacy practices

To exercise a privacy right or ask a question, contact me using the information provided below.

I may need to verify your identity before responding to certain requests.

14. Third-Party Websites and Links

The Website may contain links to third-party websites, resources, social media platforms, products, podcasts, articles, books, tools, or other services.

Once you leave my Website, the privacy practices of those third parties apply.

I am not responsible for the privacy practices, content, security, or policies of third-party websites or services.

I encourage you to review the privacy policies of third parties before providing them with personal information.

15. Social Media

I may maintain accounts on social media platforms and link to those accounts from this Website.

If you interact with me through a social media platform, that platform may collect and process information according to its own privacy policy.

Information you make publicly available through social media may also be visible to me and other users.

16. Children’s Privacy

This Website and my products and services are intended for a general adult audience and are not directed toward children.

I do not knowingly collect personal information from children where parental or guardian consent would be required under applicable law.

If you believe a child has provided me with personal information improperly, please contact me so I can review the situation and take appropriate action.

17. Changes to This Privacy Policy

I may update this Privacy Policy periodically to reflect changes to my Website, business practices, service providers, technology, or legal obligations.

When I update this Privacy Policy, I will revise the Last Updated date at the top of this page.

I encourage you to review this Privacy Policy periodically.

Your continued use of the Website after changes become effective will be subject to the updated Privacy Policy, to the extent permitted by applicable law.

18. Privacy Contact

If you have questions about this Privacy Policy, want to request access to or correction of your personal information, want to withdraw consent where applicable, or have a concern about how your personal information has been handled, please contact me at ashleyreidcreative@gmail.com

I will review and respond to privacy inquiries in accordance with applicable law.

Disclaimer

Last Updated: September 4, 2026

The information provided through Ashley Reid, including www.ashleyreid.ca , my newsletter, social media, digital products, downloads, templates, planners, checklists, blog posts, and other resources, is provided for general informational and educational purposes only.

Career and Employment Disclaimer

My career-related content is intended to provide educational information, ideas, tools, and resources.

It is not a substitute for individualized professional advice.

I do not guarantee that using my information, strategies, templates, planners, checklists, or other resources will result in:

  • Receiving an interview

  • Receiving a job offer

  • Obtaining employment

  • Receiving a promotion

  • Increasing your income

  • Successfully changing careers

  • Passing an examination

  • Obtaining a professional licence or certification

  • Achieving any particular career or financial result

Hiring, employment, education, and career outcomes depend on many factors outside my control.

You remain responsible for your own career, employment, educational, and financial decisions.

Not Legal Advice

Nothing on this Website constitutes legal advice.

Employment laws, privacy laws, licensing requirements, workplace rights, and other legal requirements may vary by jurisdiction and can change.

Consult an appropriately qualified legal professional or relevant government or regulatory authority when you require advice about your specific circumstances.

Not Financial Advice

Nothing on this Website constitutes financial, investment, tax, accounting, or financial-planning advice.

Any discussion of salaries, career earnings, budgeting, product pricing, or similar financial topics is provided for general informational purposes.

Health and Wellness Information

Any content discussing workplace well-being, productivity, burnout, accessibility, neurodivergence, routines, stress, or similar topics is provided for general informational and educational purposes.

It is not medical, psychological, diagnostic, or therapeutic advice and should not replace advice from an appropriately qualified healthcare professional.

Neurodivergence and Accessibility

Some of my resources may be designed to be more accessible or supportive for neurodivergent individuals.

People have different needs and experiences. A strategy or resource that is useful for one person may not be appropriate or effective for another.

Descriptions such as “neurodivergent-friendly” or “accessible” are intended to describe my design intentions and do not guarantee that a resource will meet every individual’s accessibility needs.

Professional Licensing and Education

Information about professional examinations, courses, certifications, licensing requirements, or regulatory processes is provided for general informational purposes.

Requirements, fees, timelines, policies, and eligibility criteria may change.

Always verify current requirements directly with the applicable educational institution, licensing authority, regulator, employer, or professional association before making decisions.

External Resources

I may recommend or link to third-party books, websites, apps, products, podcasts, organizations, courses, services, or other resources.

I am not responsible for the accuracy, availability, safety, policies, practices, products, or services of third parties.

A recommendation does not guarantee that a third-party product or service will be appropriate for you.

Affiliate Links

Some links may be affiliate links.

If you purchase through an affiliate link, I may receive a commission or other benefit. Where required, material relationships will be disclosed.

My goal is to recommend resources I believe may be useful, but you are responsible for evaluating products and services before purchasing them.

Testimonials and Examples

Testimonials, case studies, personal stories, examples, and experiences presented on the Website represent individual experiences.

They are not guarantees that you will achieve the same or similar results.

Accuracy of Information

I aim to provide useful and accurate information, but I cannot guarantee that all information will always be complete, current, or error-free.

Information may become outdated as laws, products, platforms, employment practices, professional requirements, and other circumstances change.

You should independently verify information that is important to a significant personal, career, legal, financial, educational, or professional decision.

Contact

Questions regarding this Disclaimer can be sent to:

Email: ashleyreidcreative@gmail.com

Digital Product & Refund Policy

Last Updated: September 4, 2026

Thank you for purchasing from Ashley Reid

Please read this Digital Product & Refund Policy before purchasing a downloadable or digital product from my Website.

1. Digital Products

My digital products may include:

  • Career planners

  • Workbooks

  • Checklists

  • Templates

  • Guides

  • Worksheets

  • Interview preparation resources

  • Job-search resources

  • Career-development resources

  • Printable resources

  • PDF downloads

  • Digital bundles

  • Other downloadable materials

These products are delivered electronically and no physical product will be shipped unless expressly stated otherwise.

2. Please Review Before Purchasing

Before completing your purchase, please carefully review:

  • The product description

  • What’s included

  • File format

  • Price and currency

  • Any software or technology requirements

  • Intended use

  • Any stated compatibility information

If you have questions about a product before purchasing, please contact ashleyreidcreative@gmail.com 

3. Digital Product Refunds

Because digital products provide access to downloadable content that cannot practically be returned in the same manner as a physical item, digital product purchases are generally considered final once the product has been delivered or access has been provided.

However, I want customers to receive what they purchased.

Please contact me if:

  • You were charged more than once for the same purchase

  • You received the wrong product

  • Your download is corrupted 

  • A technical issue prevents you from accessing your purchase

  • The product you received materially differs from its description

I will review legitimate issues individually and provide an appropriate solution where warranted.

This may include replacing the file, restoring access, providing technical assistance, or issuing a refund where appropriate.

Nothing in this policy limits rights or remedies that cannot be waived under applicable consumer-protection law.

4. Change-of-Mind Purchases

Except where required by applicable law, I generally do not provide refunds for:

  • Changing your mind after receiving the digital product

  • Deciding you no longer need the product

  • Purchasing the wrong product where the product description was clear

  • Failing to use the product

  • Finding a similar product elsewhere

  • Expecting results that were not promised in the product description

Please review product descriptions carefully before purchasing.

5. Duplicate Purchases

If you accidentally purchase the exact same product more than once, please contact me at ashleyreidcreative@gmail.com with your order information.

Once verified, I may refund the duplicate transaction.

6. Technical Problems

If you experience difficulty accessing or downloading your purchase, contact me at:

ashleyreidcreative@gmail.com 

Please include your:

  • Name

  • Email address used for the purchase

  • Order number, if available

  • Name of the product

  • Brief description of the problem

I will make reasonable efforts to resolve legitimate access or file issues.

7. Product Compatibility

It is your responsibility to confirm that you have suitable software or a device capable of opening the file format identified in the product description.

Where a product requires a specific application, account, software platform, or program, this will be identified where reasonably possible.

8. Personal-Use Licence

Unless otherwise stated, purchasing a digital product grants you a limited licence for personal use.

You may use and print the product for yourself.

You may not:

  • Resell the product

  • Share the digital file with others

  • Upload the file publicly

  • Distribute copies

  • Claim the product as your own

  • Modify it for resale

  • Include it in another product for sale

  • Use it to create substantially similar commercial products

Copyright and ownership remain with Ashley Reid.

9. Results

Purchasing a career-related product does not guarantee a particular outcome.

I do not guarantee:

  • Employment

  • Interviews

  • Job offers

  • Promotions

  • Salary increases

  • Career changes

  • Exam results

  • Licensing outcomes

  • Business or financial results

My resources provide educational tools and guidance. You remain responsible for how you use them and for decisions made based on them.

10. Pricing

Prices are displayed in the currency stated at checkout.

Prices may change at any time. Changes will not affect completed purchases.

Applicable taxes may be added where required.

11. Contact

For questions about a purchase, download, or refund request, contact:

Email: ashleyreidcreative@gmail.com

Please include enough information for me to identify your order and understand your request.